We want your dog’s time with us to feel completely natural — and we want you to feel completely at ease. Below you’ll find all the practical details about how our in-home dog boarding works, what we need from you, and how we keep every tail wagging safely.
Before Arrival: What We’ll Need From You
Identification & Documentation
All dogs staying with us must be microchipped or tattooed — this is a legal requirement in France and a fundamental part of keeping every guest safe.
Please bring the following on drop-off day:
- Health card (Carnet de Santé) – France
- AHC (Animal Health Certificate) – UK
- Pet Passport
- Proof of current vaccinations if not contained on any other documents/papers (see below)
We will hold these documents safely for the duration of your dog’s stay and return them on collection.
A note for dogs not on I-CAD: If your dog is registered on a non-French system (including Europetnet), tracing them in France can be very difficult in an emergency.
Vaccinations
Your dog’s vaccinations must be fully up to date at the time of drop-off. We require cover against:
- Distemper
- Hepatitis
- Leptospirosis
- Parvovirus
- Kennel Cough
- Any additional vaccinations recommended by your vet
We do not accept liability for any illness arising from incomplete or missing vaccination cover.
Tick & Flea Prevention — Especially Important in South West France
Living in the Quercy region means we take tick-borne disease very seriously. Known locally by several names — Babesiosis, Piroplasmosis, or Tick Fever — it’s a genuine risk in this area and one we guard against carefully.
All tick and flea treatments must be current at the time of drop-off. If you’re unsure which product is right for your dog, your registered vet will be able to advise. There are excellent options available, and this is one of the most important things you can do to protect your dog — not just here, but throughout their life in South West France.
Health & Wellbeing During the Stay
Medication & Ongoing Care
We are happy to administer:
- Tablets and pills
- Eye or ear drops
- Topical creams and treatments
- Flea and tick spot treatments
What we cannot accept are dogs with recent wounds, open stitches, or bandaged injuries. We are not veterinary-qualified and cannot provide the level of clinical care these situations require — this is for your dog’s protection as much as ours.
If Your Dog Needs a Vet
In the event of illness, injury, or any concern during your dog’s stay, you will hear from us straight away. We work with two trusted local vets and will act quickly in any situation that requires professional attention.
Please note: all veterinary consultation fees and treatment costs are the owner’s responsibility. Dogs are left in our care entirely at the owner’s risk, though we want to reassure you — your dog’s wellbeing is our absolute priority, every single day.
Our Right of Refusal – Boarding eligibility requirements
As a small, cage-free private dog boarding home, the safety and harmony of our little pack matters enormously. For this reason, we reserve the right to decline any booking where we feel the right conditions aren’t in place.
We are unable to accept dogs that are not:
- Microchipped or tattooed
- Neutered or sterilised
- Up to date with all vaccinations, flea and tick treatments, and deworming
- Generally fit and healthy at the time of drop-off
We also cannot accommodate dogs that:
- Have been in contact with kennel cough, or are currently showing symptoms
- Suffer from separation anxiety, human or toy or other resource guarding
- Display aggression, including food aggression
Categorised Dogs (French Law)
We are unable to accept Category 1 or Category 2 dogs as defined under French law.
Civil Liability & Escapes
Insurance
You must hold civil liability insurance (responsabilité civile) for your dog. As the owner, you remain fully responsible for any damage your dog causes to property or other animals during their stay, except in cases of serious misconduct on our part.
Escape Artists
We take every precaution to keep our guests safely within the garden — secure gates, fencing, and vigilant supervision. But dogs can be wonderfully inventive, and despite our best efforts, the unexpected can occasionally happen. We do not accept responsibility in the event of an escape.
Drop-Off & Collection Times
| Time | |
| Drop-off (boarders) | 5:00 pm |
| Collection | 10:00 am or 10:30 am (subject to availability) |
| Doggie Day Care | 10:30 am – 4:00 pm (by appointment only) |
We are open 7 days a week, all year round.
Still Have Questions?
We know handing over your dog takes trust — and we never take that lightly. If anything on this page has raised a question, or if you’d like to discuss your dog’s specific needs before booking, please don’t hesitate to reach out.
And if you haven’t already arranged your complimentary Meet & Greet session, that’s the perfect first step. It’s our way of making sure every dog — and every pet parent — feels completely comfortable before the first overnight stay.
Book a Meet & Greet →Read what other pet parents say about their experience —see our reviews →
